Womans clothing store

United Kingdom

DELIVERY CHARGES

U.K Standard - £2.99

U.K First Class - £4.99

Free U.K delivery on orders over £50

Republic of Ireland - £9.99

Europe - £12.00

Rest of World - £15.00

CLICK FOR MORE INFO & LATEST CHRISTMAS DELIVERY DATES

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© 2019 CHELSEA'S COLLECTIONS

Delivery Information

  • LATEST CHRISTMAS DESPATCH DATES FOR GUARENTEED DELIVERY. 

  • U.K STANDARD - WED 18TH DEC // U.K FIRST CLASS - FRI 20TH DEC

  • IRELAND / FRANCE - WED 18TH DEC

  • AUSTRALIA / U.S.A / ITALY / GERMANY / SPAIN - SAT 14TH DEC

  • UK postage is £2.99 second class (approx 2 – 4 working days) or £4.99 first class (approx 1 – 3 working days). This charge applies for England, Wales, Scotland, Northern Ireland, Isle of Man, Guernsey, Jersey. Deliveries are via Royal Mail signed for, you will receive a tracking number once dispatched. Free U.K Standard delivery on orders over £50. (free delivery over £50 not valid during huge sales)

  • Please note, your delivery may come in more than one package if it is a large order. You will not be charged aditional costs.

  • Delivery times are approx only. These may be extended around busy periods such as bank holidays and holiday seasons.

  • Once your order has been dispatched, we are unable to amend your order. We are also unable to amend delivery addresses and we are unable to speed the delivery up.

  • Republic of Ireland delivery charge is £9.99. (Tracked and signed)

  • Europe delivery charge is £12.00. (Tracked)

  • Rest of World delivery charge is £15.00. (Tracked)

  • If a postage option doesn’t appear to your country, please email us for more assistance.

  • Your tracking reference is provided once dispatched. You will receive an email once dispatched. To view your tracking number, you will need to have made an account and logged in on our website.

  • International orders usually arrive within 5 – 15 working days, depending on where you are located. ​Delays may occur depending on the postal services in other countries. Additional taxes / customs are out of our control. This time is estimated only.

  • All orders are dispatched within 3 working days. No orders are dispatched on Saturday, Sunday or UK bank holidays.

  • No orders are delivered on Sundays or bank holidays in the UK. Please allow extra time for your delivery to arrive around busy holiday periods.

  • Use your tracking reference to track your order here – www.royalmail.com/track-your-item

  • If we use a different postal service to Royal Mail, you will be notified upon dispatch.

  • Please note, we are unable to open a dispute with Royal Mail for lost goods until it has been 2 working weeks since shipping your order (UK.) International orders will need to allow 3 – 4 working weeks.  This also means we will be unable to replace your order until Royal Mail confirm this has been lost.

  • Once your order has been shipped, it is out of our control.

  • Depending on the value of your order, you may or may not be charged customs or import duties. If your parcel is charged, it is up to the person receiving the parcel to cover these costs. Unfortunately, these charges are out of our hands, and vary widely from country to country, so we’re unable to predict what your particular charges may be. For more accurate information, we’d suggest getting in touch with your local customs office so you’re not surprised if there are any unexpected shipping charges at your end.

  • Postage charges may differ when Chelsea’s Collections have a sale on.